Voice Broadcasting Features

Help Desk and VB Campaign Submitter

Our new online help desk will allow you to submit voice broadcasting campaigns to the Dynamic Interactive Staff without any dialer training or any knowledge of our software. You can also open trouble tickets.

Web Based Interface

Plan, Setup, Run, and Monitor your voice broadcasting campaigns in real-time with our web based dashboard. You can be self sufficient on this powerful reporting system or our customer service team can assist you every step of the way.

Phone List Uploader

You can upload a phone list to our system with ease. No matter what the size our system accepts txt files with phone numbers, names, and other data for merge campaigns. Your list will be ready for use within 1-3 minutes.

DNC Scrubb Assistant

Our system can scrub your lists against your personal do not call list and the federal do not call list. This process is as simple as checking a checkbox and uploading a list.

Cell Phone Scrub Assistant

We maintain a nationwide list of cell phones and allow you to seamlessly scrub your lists against it for no additional charge. This process usually takes only a few seconds.

Phone List Time Zone Parser

When you upload your phone list into our voice broadcasting system we give you the option to automatically seperate your list into several lists based on time zone. This gives you the option to only run certain time zones based on the time of day. Time zone is determined by area code.

Phone Message Uploader

If you have recorded your phone message on your computer or in a studio then you can simply upload the MP3 file straight into our system. File will be available immediately.

Phone Message Call in & record

You can call in and record your broadcast message over the phone directly into our system. This is a great option if you are on the road or need to quickly make a new message.

Text to Speech Messages

If you have database (spreadsheet) information you want to merge into your message such as customer name, account info, balances, location, etc, our text to speech engine can dynamically speak custom messages to each person.

Real-time Reporting

Reports up to the second. We report call status, campaign status, call dispositions, call logs in detail, transfer recordings/logs, and minutes used. All this information can be used to A/B test and optimize campaigns on the fly.

Detailed Call Logs

Our real-time call logs output in txt to give you detailed call information such as; number called, date and time stamp, caller id used, call dispostion, call duration, and much more. Copy this txt report into excel for ease of use.

Transfer Logs & Recordings

If you are running a campaign that generated "press 1 transfers" to your office, then our real-time transfer log gives you a break down of your transfers, durations, caller id, and recording.. Keep your sales people accountable with this pricessless reporting tool.

Campaign Scheduler

Need to run a campaign tomorrow, next week, or even next month? Our system allows you to set it and forget it..

Call center size throttler

If you are generating transfers for a inbound call center our channel speed throttling tools let you monitor the number of active transfers and slow down or speed up based on number of "Available Agents" which is a technology no other dialers offer.

Answering Machine Detection

Our voice broadcasting system can tell the difference between a live person and a answering machine (voice mail) with a 85% accuracy, which is a industry high. So its optional, but you can leave a seperate message for answering machines asking for a call back.

Telephone Surveys

Conduct automated telephone surveys with one or more questions. Gather thousands of reponses within minutes of launching the survey.. Simply Amazing..

Outbound IVR

Send our interactive messages with press 1-9 voice response options.. Each number can play a different message and one option can trigger a live transfer to any phone number.

Data Merge with text to speech

For collections, banking, insurance, or any other industry our data merge technology combined with text to speech can custom tailor thousands of messages simutaneously.

Redial

Automatically redial numbers that didnt answer, rang busy, or hit a answering machine, automatically. Our timer also lets you delay call backs by a specific amount of time.

List Rehash

Need to recycle a phone list based on call results or dispositions? Our instant rehash technology allows you to do this.